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Welcome to our Provider Web Site
This Web site applies to all business administered by UnitedHealthcare Services Company of the River Valley, Inc. and its subsidiaries (abbreviated River Valley Entities on this site). Please note the River Valley Entities do administer benefits for some UnitedHealthcare Community Plan products.

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Provider e-Services (for River Valley Entities only)

UnitedHealthcare Community Plan

UnitedHealthcare Services Company of the River Valley, Inc. administers benefits for the following UnitedHealthcare Community Plan products: 

Current News

Appeals and Payment Dispute Process for Non-contracted Medicare Providers
State of Tennessee Pharmacy Benefits Changing
Present on Admission (POA) Information Required
NPI Required for TennCare Claims Payment
News Archives

Coverage Policy Library
  Coverage Policy Library
Search this informational resource for coverage decisions made by UnitedHealthcare.

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ASSURANCE OF NON-DISCRIMINATION - No person on the grounds of race, color, national origin, sex, age, religion, or disability shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or service provided by UnitedHealthcare Plan of the River Valley, Inc. or UnitedHealthcare Services Company of the River Valley, Inc.

Medical providers are independent contractors, not employees or agents of the health plan. Our members and their medical providers, not the health plan, decide what medical care they receive and how they receive it. UnitedHealthcare only determines what medical care will be paid for under their benefit plan.