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National Committee for Quality Assurance

UnitedHealthcare Plan of the River Valley, Inc., and UnitedHealthcare Services Company of the River Valley, Inc. have earned "Commendable" accreditation from the NCQA for our commercial products in Illinois, Iowa, Tennessee, and Virginia. UnitedHealthcare Plan of the River Valley, Inc. is an HMO subsidiary of UnitedHealthcare Services Company of the River Valley, Inc. (UnitedHealthcare Insurance Company of the River Valley is not accredited by NCQA.)

The measuring stick
NCQA is an independent, not-for-profit organization that evaluates managed care organizations. Its mission is to improve the quality of health care. NCQA provides information that helps employers and consumers distinguish between health plans based on quality and value. Visit NCQA on the Web at www.ncqa.org.

Not just a pretty seal
A health plan must go through a rigorous and extensive evaluation process designed to determine how well it manages all parts of the delivery system in providing, and continually improving, care and service for its members. UnitedHealthcare is evaluated on approximately 60 standards for quality included in the following five categories: 1. Access and Service 2. Qualified Providers 3. Staying Healthy 4. Getting Better 5. Living with Illness.

Not just another health plan
UnitedHealthcare is committed to continuous improvement. Our excellent programs for continuous quality improvement are among of the many reasons we earned "Commendable" accreditation from the NCQA. The bottom line is that no matter how good we are, we are always striving to provide access to better care and service to our members and employer groups. Stop wondering if your health plan is good, and start knowing.

Call your UnitedHealthcare representative or insurance agent today to learn more about health plans you can count on.

Popular Links
- Lab Corp (use to find laboratory services out of your local service area)
- National Committee for Quality Assurance (NCQA)
- NCQA HealthChoices
- Compare Hospital and Provider Quality


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Search our online directory to Find a Physician or Facility. For a paper provider directory or assistance finding a provider, please call the Customer Care number on the back of your health plan ID card.

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