A serious illness can affect us all. If you or someone you care for is sick, you know the impact it can have on your life. You also know that the help and support you need is not always so easy to find. Our services can give you that help. When members have a serious illness, we can work with them, their family, and their doctor to coordinate a plan to meet their needs.
Case Management includes but is not limited to members with the following conditions or receiving the following treatments:
IV therapy, antibiotics, and chemotherapy
Chronic muscle disease, such as Multiple Sclerosis
Head injury and spinal cord injury
Strokes and cardiac conditions
Recent hospital stay
Our early involvement in your care allows us to work closely with you, your doctor, the hospital staff, and other health care providers to explain and coordinate the health care choices available to you.
A Treatment Plan Just For You
You or your doctor can ask for Case Management services by calling the toll-free phone number on your member ID card.
Search our online directory to Find a Physician or Facility. For a paper provider directory or assistance finding a provider, please call the Customer Care number on the back of your health plan ID card.