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Frequently Asked Questions

UnitedHealthcare
 

Prevention and Wellness Tools

Feature One

Use these calculators, assessments, and other online tools to help you manage your health and wellness.
  Learn more

 
We have a special section for certain members.
- TennCare
- UnitedHealthcare Dual Complete (Special Needs Plan)
- UnitedHealthcare hawk-i
- Federal Employee Health Benefits Program (FEHBP)
- MedicareComplete
- Neighborhood Health Partnership (NHP)

 

e-Services
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Member Responsibilities

Learn more about the rights and responsibilities you have as a member of UnitedHealthcare.
- Important Information About Appeal Rights
- HMO Member Bill of Rights
- Confidentiality
- Advance Medical Directives
- Talking to Your Doctor
- How to File a Claim
- Claim Reimbursement Form
- Prescription Drug Claim Reimbursement Form
- Statement of ERISA Rights



Health Programs for Members

Learn about our prevention and disease management initiatives to help members achieve better health results. You'll also find valuable links to online health tools and resources.






Health and Wellness Discounts

UnitedHealth Allies Logo

UnitedHealth Allies

Employees can receive discounts (this is not insurance) on many health-related products and services not covered by most health plans. Save 10-50 percent on discounts for fitness centers, nutritional services, weight products, vitamins and supplements and more. At this time, it is only available in Iowa and Illinois. River Valley members can call (800) 860-8773 and provide their name to get a UnitedHealth Allies member number.





Source4Women

Source4Women

From understanding your plan benefits to taking care of sick kids and staying healthy yourself, managing your family's health and wellness is a big responsibility. We can help you make confident health care decisions. Get real answers – in plain language – to your health and wellness questions.




Behavioral Health Services

Liveandworkwell

LiveandworkwellExplore information and resources to help with stress, mental health concerns, substance abuse, and life's challenges. en Espanol





How We Rate

NCQAHow do we compare?

See how we stack up against health plan national averages and independent standards by using the following tools: