Learn more on the Health Insurance Portability and Accountability Act (HIPAA).
See how we stack up against health plan national averages and independent standards by using the following tools:
Effective February 1, 2016, please refer to the Advance Notification/Prior Authorization Requirements for in-network services for River Valley members.
Effective May 18, 2015 certain providers must obtain preauthorization for advanced outpatient imaging procedures. Learn more.
Provisor is our interactive, innovative new iPhone®/iPad® App that offers our current base formularies (Prescription Drug Lists), members' personal health records, and drug reference information.